Applying Emotional IntelligenceGoing Beyond The Basics
Advance your emotional intelligence skills for greater performance and lasting impact. Go beyond theory and discover how to use your emotions as resources for better decisions, stronger relationships, and more purposeful leadership.
Emotional intelligence is not a fixed trait you either have or you don't.
It is a set of skills you can learn, practise, and develop at any point in your life.
Take your emotional intelligence further: from awareness to deep, practical application in every area of your life
This course makes emotional intelligence practical. It goes beyond theory to show how emotions can be used as resources for better decisions, stronger relationships, and more purposeful leadership. If you already have a foundation in emotional intelligence and want to deepen it, this is where that journey continues.
You will explore your inner and outer emotional world, learn to spot unhelpful emotional patterns, and develop strategies for applying emotional intelligence more deliberately at work and in your personal life. Topics include understanding bias, strengthening empathy, emotional responsibility, and the relationship between your thinking and your feelings.
The course also explores spiritual intelligence, looking at how aligning your values with your actions leads to greater purpose, wisdom, and compassion. This is a dimension of human intelligence that most courses on emotional intelligence simply do not cover.
Ideal for leaders, HR professionals, coaches, and anyone ready to deepen their skills. A basic understanding of emotional intelligence, an open mind, and a willingness to reflect and grow is all you need.
What you will learn
Explore how to work constructively with emotions to improve your performance, decisions and relationships at work.
Understand the relationship between your inner emotional experiences and how you respond to the world around you.
Develop and practise emotional intelligence skills at a deeper, more applied level.
Explore strategies for combining thinking and feeling to make sound decisions and build authentic relationships.
What you will study
Tools that make your learning personal
Most online courses contain videos and quizzes.
This course gives you 4 interactive tools and resources, developed exclusively for Ei4Change learners.
Here are two examples of what you will find inside.
Applying Emotional Intelligence at Work Assessment
A structured self-assessment that helps you evaluate how effectively you are applying emotional intelligence in your professional life, turning self-awareness into practical action at work.
- Guides you through a reflective assessment of your emotional intelligence across key workplace situations
- Helps you identify where your emotional intelligence is already working well and where further development is needed
- Encourages honest reflection on how your emotional responses are shaping your decisions, relationships, and performance
- Supports you in identifying the specific situations where applying emotional intelligence would make the greatest difference
- Provides a personalised starting point for deepening your emotional intelligence practice at work
Three Good Things
A simple but powerful positive psychology tool that builds the habit of noticing and reflecting on what is going well, strengthening your emotional resilience and well-being over time.
- Guides you to identify three positive things that happened each day and reflect on your role in them
- Builds the neural pathways associated with optimism, gratitude, and emotional well-being through consistent practice
- Strengthens your ability to notice positive emotional experiences even during challenging periods
- Supports the development of emotional resilience by shifting your focus toward what is working
- Creates a personal record of progress and positive experience that you can return to for motivation and perspective
Built for real learning, not just completion.
Every element of this course is designed to move you forward.
Content, tools, and resources that meet you where you are and take you further.
HD video lessons
All video content professionally produced and recorded in HD 1080p
4 interactive tools
Exclusive tools and resources built for Ei4Change learners
Knowledge checks
Interactive quizzes to consolidate and test your understanding
Practical activities
Structured exercises that embed your learning in real situations
Certificate of completion
Shareable certificate of completion from Ei4Change
30 day guarantee
Full refund if you are not completely satisfied, no questions asked
Lifetime access
Return to the course whenever you need it, with free updates included
Section 508 compliant PDFs
All course materials meet accessibility standards
Lightbulb Moments Cards
Beautifully designed summary cards capturing key insights from each course. Print them, keep them on your desk, and refer back to them whenever you need a reminder of what you have learned. Learners report that these are among the most useful resources in the course.
What learners say
Robin Hills is the founder of Ei4Change and an established authority in emotional intelligence, with over 40 years of commercial, business and training experience.
Emotional intelligence is not one topic among many in his work. It is the central focus. His teaching is built on a clear principle: emotional intelligence only matters when it is applied in real situations that shape decisions, relationships, and performance.
Through Ei4Change, Robin has developed an established international platform for emotional intelligence learning and development. His courses have reached over 600,000 learners across more than 200 countries, spanning a wide range of roles, industries, and levels of experience.
His approach is grounded in psychological research and informed by practical experience. Rather than offering quick fixes or surface level insight, he focuses on helping people think clearly under pressure, handle difficult situations, and make better decisions in the moment.
Robin's work reflects the reality that emotional intelligence is not about feeling good. It is about understanding what is happening within yourself and with others, and responding in a way that improves outcomes.
Frequently Asked Questions
Everything you need to know about certification, course access and enrolment.
What certificate do I receive upon completion? +
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Browse clear answers to common questions about EQ vs IQ, self-awareness, empathy, workplace resilience, and AI, with links to articles, podcasts, and interactive tools.
Ready to take your emotional intelligence
beyond the basics?
Join learners who are using Applying Emotional Intelligence: Going Beyond The Basics to deepen their skills, strengthen their relationships, and lead with greater purpose and impact.
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Going Beyond The Basics
Compliance Note: Ei4Change is committed to maintaining high professional standards and regulatory compliance. Our courses and bundles are designed for personal and professional development.
Some activities and interactive tools use artificial intelligence to provide personalised insights, reflective questions and learning recommendations. AI is used to support your learning and development, not to make decisions about you, and your own judgement and reflection remain central to the learning process.
For more information, please see our Responsible AI Principles, Privacy and Data Use, Terms and Conditions, and other policies on our main website.