Body Language andNon-Verbal Communication
Develop the awareness and skill to read body language accurately, project the right signals with confidence, and communicate with greater impact in every professional situation. Most of what you communicate, you never actually say.
The most powerful things you communicate are often the things you never say. Body language shapes perceptions, influences decisions, and defines relationships —
long before a single word is spoken.
Develop the awareness and skills to read body language accurately, project the right signals confidently, and communicate with greater impact in every professional situation
Body language and non-verbal communication are central to every interaction — from the first impression you make in an interview to the subtle signals exchanged during a negotiation. Yet most people pay little conscious attention to the signals they are sending or receiving. This course changes that.
Designed for professionals at any level, this course takes a grounded, practical approach to understanding how body language works, why it matters, and how to develop genuine skill in reading and using non-verbal signals. The content is structured around seven core principles that give you a reliable framework for interpreting body language in any situation you encounter.
You will explore how non-verbal communication operates in real workplace settings — from interviews and presentations to team meetings and one-to-one conversations — learning to decode the signals that colleagues, clients, and leaders send, and to align your own body language with your intentions.
This is not a course about tricks or manipulation. It is about developing a deeper awareness of human communication and using that awareness to build stronger relationships, communicate with greater confidence, and perform better in the situations that matter most. No prior experience is needed — just curiosity about human behaviour and a genuine desire to communicate more effectively.
What you will learn
Identify the key elements of body language and non-verbal communication that shape how you are perceived in professional and social situations.
Apply the seven core principles of body language to project confidence, credibility, and approachability in any setting.
Recognise and interpret the non-verbal signals that colleagues, clients, and leaders send — and understand what those signals genuinely communicate.
Use body language awareness effectively in key workplace situations including interviews, presentations, negotiations, and team interactions.
Read clusters of non-verbal signals accurately to distinguish genuine emotion from surface behaviour and respond with greater insight and empathy.
Align your own body language with your intentions so that your non-verbal communication reinforces — rather than contradicts — what you say.
What you will study
Tools that make your learning personal
Most online courses contain videos and quizzes.
This course gives you 4 interactive tools and resources, developed exclusively for Ei4Change learners.
Here are two examples of what you will find inside.
Body Language and Emotions Explorer
A three-panel interactive tool that links ten core emotions to their physical body language signals — select an emotion from the menu, click the glowing hotspots on a human silhouette to reveal the physical clues, and record your observations in a built-in Researcher's Notebook.
- Choose from ten emotions — Anger, Sadness, Fear, Surprise, Anxiety, Joy, Worry, Disgust, Guilt, and Despair — and the body silhouette activates with glowing hotspots showing where and how each emotion manifests physically
- Click each glowing hotspot on the figure to reveal the physical clue — directly linking emotional experience to specific signals in posture, gesture, and movement that you can learn to recognise
- Covers a broader emotional range than most models — including Anxiety, Worry, Guilt, and Despair alongside the primary emotions — reflecting the complexity of real human emotional experience in the workplace
- The Researcher's Notebook prompts you to connect what you are learning to your own observations from work, TV, or everyday life — grounding the theory in situations you already recognise
- Notes can be saved locally or downloaded as a text file, building a personal record of your observations that you can return to and develop as your body language awareness grows
Body Language Decoder
A two-part reference and practice tool — combining a structured library of physical body language signals with realistic workplace scenarios where you click the signs you observe to build your interpretation and test your reading of what is really happening.
- The Reference Library provides a structured compendium of physical body language signals covering head movements, facial expressions, eye contact patterns, posture, gestures, and use of personal space
- Each entry reveals the likely meaning behind the signal, the context in which it typically appears, and how to distinguish it from similar signals that communicate something different
- Practice Scenarios present realistic workplace situations — click the physical signs you observe to build your interpretation and test how accurately you are reading the interaction
- Scenarios span a wide range of professional settings including interviews, negotiations, team meetings, and one-to-one conversations — the situations where non-verbal awareness matters most
- Helps you move from unconscious recognition to conscious, confident interpretation — the critical shift that separates sensing something is off from understanding exactly why
Built for real learning, not just completion.
Every element of this course is designed to move you forward.
Content, tools, and resources that meet you where you are and take you further.
HD video lessons
All video content professionally produced and recorded in HD 1080p
4 interactive tools
Exclusive tools and resources built for Ei4Change learners
Knowledge checks
Interactive quizzes to consolidate and test your understanding
Practical activities
Structured exercises that embed your learning in real situations
Certificate of completion
Shareable certificate of completion from Ei4Change
30 day guarantee
Full refund if you are not completely satisfied, no questions asked
Lifetime access
Return to the course whenever you need it, with free updates included
Section 508 compliant PDFs
All course materials meet accessibility standards
Lightbulb Moments Cards
Beautifully designed summary cards capturing key insights from each course. Print them, keep them on your desk, and refer back to them whenever you need a reminder of what you have learned. Learners report that these are among the most useful resources in the course.
What learners say
Robin Hills is the founder of Ei4Change and a recognised authority in emotional intelligence, with more than 45 years of experience as a business psychologist, trainer, and facilitator.
Emotional intelligence is not one topic among many in his work. It is the central focus. His teaching is built on a clear principle: emotional intelligence only matters when it is applied in real situations that shape decisions, relationships, and performance.
Through Ei4Change, Robin has developed one of the most established global platforms for emotional intelligence learning and development. His courses have reached over 600,000 learners across more than 200 countries, spanning a wide range of roles, industries, and levels of experience.
His approach is grounded in psychological research and informed by practical experience. Rather than offering quick fixes or surface level insight, he focuses on helping people think clearly under pressure, handle difficult situations, and make better decisions in the moment.
Robin's work reflects the reality that emotional intelligence is not about feeling good. It is about understanding what is happening within yourself and with others, and responding in a way that improves outcomes.
Ready to understand the signals people send
and communicate with greater confidence and impact?
Join learners who are using Body Language and Non-Verbal Communication to read people more accurately, project the right signals, and perform better in the workplace situations that matter most.
Enrol Now
Non-Verbal Communication