Develop yourDecision Making
Make sharper, more confident decisions by understanding the emotional and cognitive factors that shape every choice you make at work and beyond.
Every decision is shaped by emotion.
The question is whether you are aware of it.
Make sharper, more confident decisions using emotional intelligence
This course focuses on decision making as a key component of emotional intelligence. You will learn how to solve problems mindfully, manage impulses, and make realistic, timely decisions that add value at work and beyond.
Through practical tools and emotional awareness, you will strengthen your objectivity, creativity, and confidence in everyday choices.
The course covers the role of thinking styles, cognitive biases, reality testing, and impulse control in the decisions you make every day.
Ideal for professionals, leaders, and anyone seeking personal growth, this course helps you use emotion as a resource for better decisions and long-term success. No prior knowledge is needed, just curiosity and a willingness to grow.
What you will learn
Identify how to make better decisions through critical thinking and creative problem solving in your everyday work.
Recognise and remove barriers to creativity to foster an innovative environment that produces practical solutions.
Discover ways to move beyond familiar ways of thinking and seeing the world to reach better outcomes.
Investigate new ways of listening, leading, responding, and innovating to strengthen your decision making.
Develop your ability to manage impulses and delay gratification to make more considered, effective decisions.
Apply emotional intelligence to strengthen your objectivity, creativity, and confidence in everyday decision making.
What you will study
Tools that make your learning personal
Most online courses contain videos and quizzes.
This course gives you 7 interactive tools and resources, developed exclusively for Ei4Change learners.
Here are two examples of what you will find inside.
Assessing your Decision Making
A structured activity that helps you examine how you make decisions in practice, alongside feedback from someone who knows you well.
- Explores how you balance reasoning, emotion, and judgement when making decisions
- Combines your own ratings with external feedback to give a more complete picture
- Highlights differences between how you believe you decide and how your decisions are experienced by others
- Encourages reflection, discussion, and practical insight rather than fixed scoring
- Used at the start of the course and revisited to track changes over time
- Helps you focus on where clearer thinking and better judgement will improve outcomes
SCAMPER Showcase
A practical tool that helps you generate ideas and explore different ways of approaching real challenges.
- Introduces the SCAMPER prompts as simple ways to rethink situations and problems
- Shows how small changes in perspective can lead to new and useful ideas
- Provides clear examples to illustrate how each prompt works in practice
- Encourages you to apply the approach to your own work and everyday situations
- Helps you move beyond habitual thinking and consider realistic alternatives
Built for real learning, not just completion.
Every element of this course is designed to move you forward.
Content, tools, and resources that meet you where you are and take you further.
Expert video lessons
Professionally produced video content throughout the course
7 interactive tools
Exclusive tools and resources built for Ei4Change learners
Knowledge checks
Interactive quizzes to consolidate and test your understanding
Reflection exercises
Practical activities that embed your learning deeply
Certificate of completion
Shareable certificate awarded on finishing the course
30 day guarantee
Full refund if you are not completely satisfied, no questions asked
Lifetime access
Return to the course whenever you need it, with free updates included
Closed captions
Full English captions and accessibility support throughout
Lightbulb Moments Cards
Beautifully designed summary cards capturing key insights from each course. Print them, keep them on your desk, and refer back to them whenever you need a reminder of what you have learned. Learners report that these are among the most useful resources in the course.
What learners say
Robin Hills is the founder of Ei4Change and a recognised authority in emotional intelligence, with more than 45 years of experience as a business psychologist, trainer, and facilitator.
Emotional intelligence is not one topic among many in his work. It is the central focus. His teaching is built on a clear principle: emotional intelligence only matters when it is applied in real situations that shape decisions, relationships, and performance.
Through Ei4Change, Robin has developed one of the most established global platforms for emotional intelligence learning and development. His courses have reached over 600,000 learners across more than 200 countries, spanning a wide range of roles, industries, and levels of experience.
His approach is grounded in psychological research and informed by practical experience. Rather than offering quick fixes or surface level insight, he focuses on helping people think clearly under pressure, handle difficult situations, and make better decisions in the moment.
Robin's work reflects the reality that emotional intelligence is not about feeling good. It is about understanding what is happening within yourself and with others, and responding in a way that improves outcomes.
Ready to make sharper, more confident decisions
using emotional intelligence?
Join professionals who are developing the decision making skills that improve outcomes, reduce costly errors, and build long-term success.
Enrol in Develop your Decision Making