Influencing withBehavioural Styles
Master the four DISC behavioural styles and transform the way you communicate, connect, and influence. Adapt your approach to build stronger relationships and achieve greater impact in every interaction.
The most effective communicators do not change who they are.
They learn to speak the language of the person in front of them.
Understand behavioural styles to communicate with greater precision, empathy, and influence
DISC dimensions offer insights into personality intelligence and intrinsic motivation. This course helps you apply DISC behavioural principles to influencing, selling, and team collaboration. You will develop a deep understanding of the four DISC styles — Dominance, Influence, Steadiness, and Compliance — exploring each style's strengths, liabilities, and interaction strategies.
The course includes practical guidance on reading nonverbal cues and developing sensitivity to others. A self-assessment questionnaire helps you identify your dominant style and build self-awareness. You will learn how to adapt your communication to match other people's behavioural preferences, which improves rapport, trust, motivation, and influence.
You will discover how behavioural styles show up in teams, sales, and everyday interactions, and gain techniques to enhance communication and build stronger relationships.
The course suits professionals in sales, marketing, education, coaching, leadership, HR, and team management. It is also ideal for anyone seeking personal growth, better communication, and a deeper understanding of human behaviour.
What you will learn
Identify the four behavioural styles of DISC — Dominance, Influence, Steadiness, and Compliance.
Recognise ways of distinguishing between the behavioural styles and choose the best communication method for each.
Explore behavioural styles with a focus on your style and how to work effectively with others who have different styles.
Determine how the different DISC styles are likely to react to situations in life and at work.
Interpret how the DISC styles react under pressure and when stressed, and adapt your approach accordingly.
Apply DISC behavioural insights to improve your influence, communication, and relationships in real-world situations.
What you will study
Tools that make your learning personal
Most online courses contain videos and quizzes.
This course gives you 9 interactive tools and resources, developed exclusively for Ei4Change learners.
Here are two examples of what you will find inside.
Assessing your DISC Behavioural Style
A self-assessment questionnaire that helps you understand how all four DISC behavioural styles blend together in your unique profile, exploring your dominant style, how it is shaped by your other preferences, and what your least favoured style reveals about how you adapt.
- Guides you through a structured questionnaire to build a complete picture of how all four DISC styles contribute to your behavioural profile
- Explores your dominant style and how it is influenced and shaped by your other style preferences
- Investigates your least favoured style and what this means for how you stretch and adapt under pressure
- Provides a practical foundation for developing greater behavioural flexibility and connecting more effectively with others
Understanding DISC and Emotional Intelligence
An interactive exploration tool that connects the DISC behavioural framework with emotional intelligence, helping you understand how your style shapes the way you recognise and manage emotions in your interactions.
- Explores how each DISC style expresses and responds to emotion in different situations
- Shows how each of the DISC behavioural preferences demonstrate high and low levels of emotional intelligence
- Helps you identify your emotional intelligence strengths and development areas by style
- Provides a practical lens for applying DISC and emotional intelligence together in everyday interactions
Built for real learning, not just completion.
Every element of this course is designed to move you forward.
Content, tools, and resources that meet you where you are and take you further.
Expert video lessons
Professionally produced video content throughout the course
9 interactive tools
Exclusive tools and resources built for Ei4Change learners
Knowledge checks
Interactive quizzes to consolidate and test your understanding
Reflection exercises
Practical activities that embed your learning deeply
Certificate of completion
Shareable certificate awarded on finishing the course
30 day guarantee
Full refund if you are not completely satisfied, no questions asked
Lifetime access
Return to the course whenever you need it, with free updates included
Closed captions
Full English captions and accessibility support throughout
Lightbulb Moments Cards
Beautifully designed summary cards capturing key insights from each course. Print them, keep them on your desk, and refer back to them whenever you need a reminder of what you have learned. Learners report that these are among the most useful resources in the course.
What learners say
Robin Hills is the founder of Ei4Change and a recognised authority in emotional intelligence, with more than 45 years of experience as a business psychologist, trainer, and facilitator.
Emotional intelligence is not one topic among many in his work. It is the central focus. His teaching is built on a clear principle: emotional intelligence only matters when it is applied in real situations that shape decisions, relationships, and performance.
Through Ei4Change, Robin has developed one of the most established global platforms for emotional intelligence learning and development. His courses have reached over 600,000 learners across more than 200 countries, spanning a wide range of roles, industries, and levels of experience.
His approach is grounded in psychological research and informed by practical experience. Rather than offering quick fixes or surface level insight, he focuses on helping people think clearly under pressure, handle difficult situations, and make better decisions in the moment.
Robin's work reflects the reality that emotional intelligence is not about feeling good. It is about understanding what is happening within yourself and with others, and responding in a way that improves outcomes.
Ready to influence with greater confidence
and connect with anyone, anywhere?
Join professionals who are using DISC behavioural insights to communicate more effectively, build stronger relationships, and achieve greater impact in every interaction.
Enrol in Influencing with Behavioural Styles