Applied Emotional IntelligenceThe Human Side of Leadership
Empower your leadership through emotional intelligence — lead with empathy, authenticity, and emotional clarity. Develop the advanced human leadership skills that inspire others and create meaningful impact.
Leading is not a series of mechanical tasks but a set of human interactions.
The most powerful leadership tool you have is the emotional intelligence to understand yourself and the people you serve.
Develop the advanced emotional intelligence that sets exceptional leaders apart — practical, human, and immediately applicable
This advanced leadership course makes emotional intelligence practical and actionable. It shows how to lead with empathy, authenticity, and emotional clarity. Rather than staying at the level of theory, it takes you into the real dynamics of leadership — how you process information, manage your energy, express emotion, and influence others.
The course blends psychology, neuroscience, and human behaviour to help you grow as a leader. You will explore emotional intelligence in real-world contexts and reflect on your own leadership style, developing the self-awareness and skills to inspire others, manage diverse perspectives, build strong teams, and lead change.
From the hidden filters that shape your perceptions, to the human factors that affect safety and decision-making, to the energy dynamics that influence every interaction — this course covers the dimensions of leadership that most programmes leave out entirely.
Designed for managers, HR professionals, coaches, and anyone in a people-focused leadership role. A basic understanding of emotional intelligence is recommended, along with a willingness to engage, reflect, and apply what you learn.
What you will learn
Recognise how to use emotional intelligence at a deep level to build meaningful, trust-based relationships as a leader.
Investigate ways that you are utilising and balancing your personal energy for maximum leadership efficiency and impact.
Distinguish the transactions between ego states and life positions and understand how they influence human behaviour and interaction.
Demonstrate the ability to apply human leadership principles to address the personal, social, and ethical implications of climate change.
Explore methods and techniques to effectively express assertive behaviour as a leader at critical and high-pressure times.
Build a leadership identity rooted in emotional intelligence, self-awareness, and a commitment to conscious, purposeful impact.
What you will study
Tools that make your learning personal
Most online courses contain videos and quizzes.
This course gives you 14 interactive tools and resources, developed exclusively for Ei4Change learners.
Here are two examples of what you will find inside.
Human Safety Explorer
An interactive tool that helps you explore how support and risk-taking shape behaviour, and what this means for safety, judgement, and performance in real situations.
- Adjust levels of psychological and emotional safety to see how behaviour shifts
- Helps you recognise patterns such as comfort, focus, apathy, and anxiety in your environment
- Encourages you to reflect on how people respond when support or risk is too high or too low
- Connects these patterns to communication, decision making, and everyday leadership actions
- Supports you in creating conditions where people can contribute, speak up, and take appropriate risks
Energy Management Plan
A practical planning tool that helps you assess your current energy levels, understand what drains and replenishes them, and build a sustainable approach to managing your personal energy as a leader.
- Guides you through an honest assessment of your physical, emotional, mental, and relational energy as a leader
- Helps you identify the key sources of energy depletion in your current leadership role and daily life
- Supports you in recognising the practices and conditions that restore and sustain your energy over time
- Encourages you to design a practical plan for protecting and replenishing your energy as a leader
- Provides a tool you can return to regularly to monitor your energy levels and adjust your approach as needed
Built for real learning, not just completion.
Every element of this course is designed to move you forward.
Content, tools, and resources that meet you where you are and take you further.
HD video lessons
All video content professionally produced and recorded in HD 1080p
14 interactive tools
Exclusive tools and resources built for Ei4Change learners
Knowledge checks
Interactive quizzes to consolidate and test your understanding
Practical activities
Structured exercises that embed your learning in real situations
Certificate of completion
Shareable certificate of completion from Ei4Change
30 day guarantee
Full refund if you are not completely satisfied, no questions asked
Lifetime access
Return to the course whenever you need it, with free updates included
Section 508 compliant PDFs
All course materials meet accessibility standards
Lightbulb Moments Cards
Beautifully designed summary cards capturing key insights from each course. Print them, keep them on your desk, and refer back to them whenever you need a reminder of what you have learned. Learners report that these are among the most useful resources in the course.
What learners say
Robin Hills is the founder of Ei4Change and a recognised authority in emotional intelligence, with more than 45 years of experience as a business psychologist, trainer, and facilitator.
Emotional intelligence is not one topic among many in his work. It is the central focus. His teaching is built on a clear principle: emotional intelligence only matters when it is applied in real situations that shape decisions, relationships, and performance.
Through Ei4Change, Robin has developed one of the most established global platforms for emotional intelligence learning and development. His courses have reached over 600,000 learners across more than 200 countries, spanning a wide range of roles, industries, and levels of experience.
His approach is grounded in psychological research and informed by practical experience. Rather than offering quick fixes or surface level insight, he focuses on helping people think clearly under pressure, handle difficult situations, and make better decisions in the moment.
Robin's work reflects the reality that emotional intelligence is not about feeling good. It is about understanding what is happening within yourself and with others, and responding in a way that improves outcomes.
Ready to lead with greater empathy,
clarity, and human intelligence?
Join learners who are using Applied Emotional Intelligence: The Human Side of Leadership to develop the advanced skills that distinguish exceptional leaders from the rest.
Enrol Now
The Human Side of Leadership