Develop yourInterpersonal Skills
Build authentic relationships through empathy, trust, and emotional intelligence. Communicate with impact and lead with greater clarity and confidence.
Most people know how to talk.
Very few know how to genuinely connect.
Enhance relationships through effective interpersonal communication
This course helps you build authentic relationships through empathy, trust, and ethical communication. You will learn how to manage conflict constructively, express yourself with clarity, and lead with emotional intelligence.
The course is designed for professionals, leaders, and anyone seeking stronger interpersonal skills and deeper self-awareness.
You will explore how emotional intelligence drives collaboration, decision-making, and career growth.
With practical activities and flexible learning, the course empowers you to communicate with impact and lead with empathy. No prior experience needed, just a willingness to grow.
What you will learn
Develop your understanding of empathy so that you can get better insights into how other people view things.
Recognise why some conflict is to be expected and why it is a part of healthy and productive relationships.
Build your relationships with other people through trust, honesty, and a deeper mutual understanding.
Identify how your ethics and attitude to corporate responsibility impact upon your relationships and reputation.
Communicate with greater clarity and emotional intelligence to have the impact you need in key conversations.
Apply interpersonal skills to improve collaboration, leadership, and your professional effectiveness every day.
What you will study
Tools that make your learning personal
Most online courses contain videos and quizzes.
This course gives you 5 interactive tools and resources, developed exclusively for Ei4Change learners.
Here are two examples of what you will find inside.
Assess your Interpersonal Relationships
A structured assessment that gives you a clear picture of how your interpersonal skills and relationship patterns are working in practice, and where development will have the most impact.
- Explores your approach to empathy, trust, communication, and conflict
- Reveals patterns in how you build and maintain relationships with others
- Produces a personalised profile to guide your focus throughout the course
- Can be revisited to track growth and changing relationship dynamics over time
Checking your Emotional Bank Account
An interactive tool based on the concept of emotional deposits and withdrawals in relationships, helping you understand the quality and health of your key relationships.
- Maps out your most important relationships and their emotional balance
- Helps you identify where you are making deposits and where you are withdrawing trust
- Guides practical actions to strengthen connection and rebuild relationships under strain
- Applies directly to relationships in your own life and work
Built for real learning, not just completion.
Every element of this course is designed to move you forward.
Content, tools, and resources that meet you where you are and take you further.
Expert video lessons
Professionally produced video content throughout the course
5 interactive tools
Exclusive tools and resources built for Ei4Change learners
Knowledge checks
Interactive quizzes to consolidate and test your understanding
Reflection exercises
Practical activities that embed your learning deeply
Certificate of completion
Shareable certificate awarded on finishing the course
30 day guarantee
Full refund if you are not completely satisfied, no questions asked
Lifetime access
Return to the course whenever you need it, with free updates included
Closed captions
Full English captions and accessibility support throughout
Lightbulb Moments Cards
Beautifully designed summary cards capturing key insights from each course. Print them, keep them on your desk, and refer back to them whenever you need a reminder of what you have learned. Learners report that these are among the most useful resources in the course.
What learners say
Robin Hills is the founder of Ei4Change and a recognised authority in emotional intelligence, with more than 45 years of experience as a business psychologist, trainer, and facilitator.
Emotional intelligence is not one topic among many in his work. It is the central focus. His teaching is built on a clear principle: emotional intelligence only matters when it is applied in real situations that shape decisions, relationships, and performance.
Through Ei4Change, Robin has developed one of the most established global platforms for emotional intelligence learning and development. His courses have reached over 600,000 learners across more than 200 countries, spanning a wide range of roles, industries, and levels of experience.
His approach is grounded in psychological research and informed by practical experience. Rather than offering quick fixes or surface level insight, he focuses on helping people think clearly under pressure, handle difficult situations, and make better decisions in the moment.
Robin's work reflects the reality that emotional intelligence is not about feeling good. It is about understanding what is happening within yourself and with others, and responding in a way that improves outcomes.
Ready to build stronger, more authentic relationships
in your professional and personal life?
Join professionals who are developing the interpersonal skills that make collaboration, leadership, and trust come naturally.
Enrol in Develop your Interpersonal Skills