Introduction toEmotional Intelligence
Discover what emotional intelligence really is, and why it matters more than IQ for your leadership, relationships, and professional success.
Most people know they have emotions.
Very few understand how to work with them.
The foundation every professional needs
This course is your introduction to emotional intelligence: what it really is, how it works, and why it matters more than IQ when it comes to leadership, relationships, and performance.
You will explore the key emotional intelligence models, cut through the confusion around common terminology, and challenge the myths about positive and negative emotions. You will discover what emotional intelligence looks like in practice, at work and in life.
Uniquely, this course includes an exclusive personal assessment tool and an interactive Emotions Lab, so your learning goes far beyond watching and listening. You will actively explore your own emotional patterns and leave with practical strategies you can apply immediately.
Emotional intelligence can be developed. But it takes clarity, commitment, and the right tools. This course gives you all three.
What you will learn
Recognise why understanding your own emotions is the foundation of professional growth and personal effectiveness.
Learn how to practise and develop emotional intelligence with evidence based approaches that create lasting change.
Improve your relationships and performance by gaining deeper insights into the emotions of the people around you.
Identify the emotional patterns that drive how you react to situations, and learn to respond with greater intention.
Understand how emotional intelligence applies to leadership, communication, and decision making at every level.
Build practical resilience by developing the emotional foundations that allow you to recover and adapt under pressure.
What you will study
Tools that make your learning personal
Most online courses contain videos and quizzes.
This course gives you 6 interactive tools and resources, developed exclusively for Ei4Change learners.
Here are two examples of what you will find inside.
Assessing your Emotional Intelligence
A structured assessment that helps you examine how you use your emotional intelligence in practice, combining your own perspective with feedback from someone who knows you well.
- Explores key areas of emotional intelligence through self-rating and external feedback
- Highlights differences between how you see yourself and how others experience you
- Encourages discussion, reflection, and practical insight rather than fixed scoring
- Used at the start of the course and revisited to track changes over time
- Helps you identify where focused effort will lead to meaningful improvement
The Emotions Lab
An interactive exploration of how pleasant and unpleasant emotions impact your thinking, decision making, and behaviour at work and in everyday situations.
- Explore constructive and destructive responses in a structured, guided environment
- Build a richer and more precise emotional vocabulary
- Understand the patterns behind your own reactions
- Apply insights directly to situations from your own life
Built for real learning, not just completion.
Every element of this course is designed to move you forward.
Content, tools, and resources that meet you where you are and take you further.
Expert video lessons
Professionally produced video content throughout the course
6 interactive tools
Exclusive tools and resources built for Ei4Change learners
Knowledge checks
Interactive quizzes to consolidate and test your understanding
Reflection exercises
Practical activities that embed your learning deeply
Certificate of completion
Shareable certificate awarded on finishing the course
30 day guarantee
Full refund if you are not completely satisfied, no questions asked
Lifetime access
Return to the course whenever you need it, with free updates included
Closed captions
Full English captions and accessibility support throughout
Lightbulb Moments Cards
Beautifully designed summary cards capturing key insights from each course. Print them, keep them on your desk, and refer back to them whenever you need a reminder of what you have learned. Learners report that these are among the most useful resources in the course.
What learners say
Robin Hills is the founder of Ei4Change and a recognised authority in emotional intelligence, with more than 45 years of experience as a business psychologist, trainer, and facilitator.
Emotional intelligence is not one topic among many in his work. It is the central focus. His teaching is built on a clear principle: emotional intelligence only matters when it is applied in real situations that shape decisions, relationships, and performance.
Through Ei4Change, Robin has developed one of the most established global platforms for emotional intelligence learning and development. His courses have reached over 600,000 learners across more than 200 countries, spanning a wide range of roles, industries, and levels of experience.
His approach is grounded in psychological research and informed by practical experience. Rather than offering quick fixes or surface level insight, he focuses on helping people think clearly under pressure, handle difficult situations, and make better decisions in the moment.
Robin's work reflects the reality that emotional intelligence is not about feeling good. It is about understanding what is happening within yourself and with others, and responding in a way that improves outcomes.
Ready to make better sense of your emotional intelligence
and what it means in practice?
Join the many professionals who are learning how to work more effectively with their emotions and how they work with others through this course.
Enrol in Introduction to Emotional Intelligence