The Principles ofEmotional Intelligence
Master the core principles of emotional intelligence across seven essential areas. Build the skills to lead with clarity, connect with authenticity, and perform at your best under pressure.
Emotional intelligence is not a single skill.
It is the foundation of every relationship, every decision, and every outcome that matters.
Master the principles of emotional intelligence that underpin every aspect of your professional and personal life
This course explores the core principles of emotional intelligence across seven essential areas: self-perception, self-expression, interpersonal skills, decision making, and stress management. It blends theory with practical strategies to help you lead with empathy, communicate effectively, and build resilience.
You will learn how emotional data improves performance, strengthens relationships, and supports leadership in real-world scenarios.
Designed for professionals across industries, it is ideal for anyone seeking personal growth, team success, or deeper emotional insight.
With 235 lessons and over 10 hours of content, this is the most comprehensive emotional intelligence learning experience available on the Ei4Change platform. No prior experience is needed, just curiosity, reflection, and a willingness to apply what you learn.
What you will learn
Determine how you can work with emotional intelligence to improve your results, quality of work, and overall effectiveness.
Recognise ways that you can perform within the emotional climate of your work environment with greater confidence.
Consider why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.
Develop ways that you can build your interpersonal skills, enhance your relationships, and lead with greater empathy.
Identify ways to work with emotions to solve problems and increase your effectiveness in stressful situations.
Evaluate your emotional intelligence skills and apply them to your career progression and the development of others.
What you will study
Tools that make your learning personal
Most online courses contain videos and quizzes.
This course gives you 29 interactive tools and resources, developed exclusively for Ei4Change learners.
Here are two examples of what you will find inside.
Develop Your Emotional Intelligence Tool
A comprehensive self-assessment that helps you understand your current emotional intelligence profile and identify the areas where focused development will have the greatest impact.
- Maps your emotional intelligence across the core principle areas covered in the programme
- Reveals your strengths and the areas where greater awareness and practice will improve your outcomes
- Produces a personalised profile to guide your learning focus throughout the course
- Helps you set clear, meaningful development goals at the start of your journey
- Can be revisited on completion to track how your emotional intelligence has grown
Emotions at Work
An interactive resource that helps you understand how emotions show up in the workplace and how to work with them more effectively to improve your performance and relationships.
- Explores the range of emotions that arise in professional situations and their impact on behaviour and outcomes
- Helps you recognise your own emotional patterns and how they influence the way you work and interact
- Supports you in developing greater awareness of emotions in others and how to respond constructively
- Applies directly to the everyday situations you encounter in your working life
- Builds a practical vocabulary for emotions that makes them easier to understand and work with
Built for real learning, not just completion.
Every element of this course is designed to move you forward.
Content, tools, and resources that meet you where you are and take you further.
Expert video lessons
Professionally produced video content throughout the course
29 interactive tools
Exclusive tools and resources built for Ei4Change learners
Knowledge checks
Interactive quizzes to consolidate and test your understanding
Reflection exercises
Practical activities that embed your learning deeply
Certificate of completion
Shareable certificate awarded on finishing the course
30 day guarantee
Full refund if you are not completely satisfied, no questions asked
Lifetime access
Return to the course whenever you need it, with free updates included
Closed captions
Full English captions and accessibility support throughout
Lightbulb Moments Cards
Beautifully designed summary cards capturing key insights from each course. Print them, keep them on your desk, and refer back to them whenever you need a reminder of what you have learned. Learners report that these are among the most useful resources in the course.
What learners say
Robin Hills is the founder of Ei4Change and a recognised authority in emotional intelligence, with more than 45 years of experience as a business psychologist, trainer, and facilitator.
Emotional intelligence is not one topic among many in his work. It is the central focus. His teaching is built on a clear principle: emotional intelligence only matters when it is applied in real situations that shape decisions, relationships, and performance.
Through Ei4Change, Robin has developed one of the most established global platforms for emotional intelligence learning and development. His courses have reached over 600,000 learners across more than 200 countries, spanning a wide range of roles, industries, and levels of experience.
His approach is grounded in psychological research and informed by practical experience. Rather than offering quick fixes or surface level insight, he focuses on helping people think clearly under pressure, handle difficult situations, and make better decisions in the moment.
Robin's work reflects the reality that emotional intelligence is not about feeling good. It is about understanding what is happening within yourself and with others, and responding in a way that improves outcomes.
Ready to master the principles of emotional intelligence
that transform how you lead, connect, and perform?
Join professionals who are building the emotional intelligence that shapes every relationship, every decision, and every outcome that matters.
Enrol in The Principles of Emotional Intelligence